- Foundever
- Clintwood, VA
- 02-23-2024
Job Description
Foundever, a global leader in customer experience solutions, is seeking a Customer Experience Associate for its Wise, VA location. As a valued member of our team, you will work with inbound service calls to provide exceptional customer service through various communication channels. This role offers growth opportunities, paid training, and a supportive work environment.
Responsibilities
- Handle inbound service calls professionally and efficiently.
- Ensure customer satisfaction through voice, chat, and email interactions.
- Navigate multiple systems and tools to assist customers effectively.
- Participate in ongoing training for continuous skill development.
Qualifications
- Strong communication skills with the ability to multitask on computer screens.
- Problem-solving mentality and a positive attitude.
- Desire to grow with a reputable company and work collaboratively.
- High school diploma or GED equivalent and 18+ years of age.
- Must live within 50 miles of the Wise, VA location.
- Pass a background check.
Benefits
Joining Foundever means being part of a culture focused on employee well-being and professional growth. You will have the opportunity to make a difference in customer experiences while receiving paid training and competitive benefits to support your overall well-being.