- Foundever
- Clintwood, VA
- 02-23-2024
Job Description
Join our team at Foundever as a Customer Experience Specialist and be part of delivering exceptional CX solutions to global clients. As the first point of contact, you will provide professional customer service through inbound calls, chat, and email communications. We offer paid training, growth opportunities, and a rewarding work environment.
Responsibilities
- Handle inbound service calls with professionalism and empathy.
- Drive customer satisfaction through effective communication.
- Navigate through various systems to provide accurate solutions.
- Continuous training and skill development to enhance performance.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solving attitude and willingness to learn.
- Desire to advance in a stable company.
- Ability to work independently and in a team.
- Must be 18+ years old with a high school diploma or equivalent.
- Live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
Benefits
This is a fantastic opportunity to interact with clients, handle customer inquiries, and resolve issues effectively. Enjoy working on site with a supportive team, paid training, and comprehensive benefits to enhance your well-being and job satisfaction.