Customer Service and Stock Specialist

Job Description

Join Aldi as a Customer Service and Stock Specialist, where you will play a crucial role in enhancing the customer shopping experience and maintaining store operations. As a full-time team member, you will engage with customers, handle transactions, and contribute to a clean and organized store environment.

Responsibilities

• Demonstrate ALDI's M.A.P. competencies in customer interactions.
• Process purchases, maintain cleanliness, and stock shelves effectively.
• Provide exceptional customer service and assist shoppers during their store visit.
• Communicate openly with team members and management for operational efficiency.
• Contribute feedback on products, inventory, and overall store performance.
• Participate in inventory counts and ensure accuracy as per company standards.
• Adhere to cash handling policies to minimize discrepancies.
• Comply with company policies and maintain document security and confidentiality.

Qualifications

• 18 years or older with a strong customer service orientation.
• Efficient operation of cash registers and related equipment.
• Ability to handle merchandise and operate necessary store machinery.
• Follow company policies, communicate effectively, and work both independently and collaboratively.
• Demonstrate organizational skills, attention to detail, and multitasking abilities.
• Meet all requirements for handling alcohol sales as per state and local regulations.

Education and Experience

• High School Diploma or equivalent; prior retail experience preferred.
• Combination of education and experience that demonstrates requisite knowledge.

Benefits

• Competitive wages and various benefits including 401(k) plans and insurance coverage.
• Generous vacation time, paid holidays, and support programs for employees.
• Opportunities for parental and caregiver leave, disability insurance, and life coverage options.
• Explore more benefits offered by ALDI and join our diverse and inclusive team.