Customer Service and Stock Specialist

  • Aldi
  • Middletown, RI
  • time-alarm-solid 05-14-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a crucial part of our store operations, you will be responsible for merchandising and stocking products, cashiering, and maintaining a clean and welcoming store environment. By providing exceptional customer service and working collaboratively with the Aldi team, you will enhance the shopping experience for our valued customers.

Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) expected for the role.
  • Process customer purchases, stock shelves neatly, and maintain merchandise displays.
  • Assist customers, collaborate with team members, and communicate effectively with store management.
  • Provide feedback on products, inventory, and operational issues to improve store performance.
  • Participate in inventory counts and ensure inventory accuracy.
  • Follow cash handling policies to minimize losses and comply with company procedures.
  • Adhere to company policies and procedures while maintaining document security and confidentiality.
  • Perform other assigned duties as needed.

Qualifications

  • 18 years of age or older.
  • Ability to deliver prompt and courteous customer service.
  • Proficiency in operating a cash register and store equipment.
  • Capable of interpreting and applying company policies and procedures.
  • Excellent verbal and written communication skills.
  • Strong organizational skills, attention to detail, and ability to multitask efficiently.
  • High School Diploma or equivalent preferred.
  • Prior retail experience is a plus.

Benefits

Joining Aldi means competitive wages and attractive benefits including a 401(k) Plan, Company Matching Contributions, Employee Assistance Program, PerkSpot National Discount Program, and comprehensive health and wellness coverage. Eligible employees also enjoy benefits like Medical, Dental, Vision Insurance, Paid Time Off, Parental Leave, Disability Insurance, and more.