Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of our store, you will be responsible for merchandising, stocking products, cashiering, and maintaining the store's cleanliness to provide customers with an exceptional shopping experience.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, stock shelves, and maintain merchandise displays.
• Provide excellent customer service and assist shoppers during their visit.
• Collaborate effectively with team members and communicate with store management.
• Offer feedback on products, inventory issues, and scanning errors.
• Participate in inventory counts and ensure accuracy.
• Adhere to cash handling policies and minimize losses.
• Follow company policies, maintain confidentiality, and uphold security standards.
• Perform other duties as assigned.

Qualifications

• Minimum age requirement: 18 years old.
• Ability to provide prompt and courteous customer service.
• Efficient operation of cash registers and store equipment.
• Experience with general cleaning duties and adherence to company standards.
• Strong verbal and written communication skills.
• Capability to work independently and in a team environment.
• Organizational skills, attention to detail, and ability to multitask.
• Compliance with state and local regulations for alcohol sales.

Education and Experience

• High School Diploma or equivalent preferred.
• Prior retail experience is advantageous.

Benefits

• 401(k) Plan and Company Matching Contributions.
• Employee Assistance Program and National Discount Program.
• Medical, Dental, Vision, and Prescription Insurance.
• Vacation Time, Paid Holidays, and Parental Leave.
• Paid Caregiver Leave, Disability Insurance, and Life Coverage.