Customer Service and Stock Specialist

  • Aldi
  • Bloomington, IL
  • time-alarm-solid 05-13-2024

Job Description

We are currently seeking a Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a crucial role in enhancing the customer shopping experience by providing exceptional customer service, stocking products, cashiering, and maintaining the store's appearance to the highest standards.

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide outstanding customer service and assist shoppers during their visit.
  • Communicate effectively with team members and store management.
  • Offer feedback on products, inventory, and any issues to improve operations.
  • Participate in inventory counts and ensure inventory accuracy.
  • Adhere to cash policies and procedures to minimize discrepancies.
  • Follow company policies, uphold data security, and confidentiality.
  • Perform other duties as assigned.

Qualifications

  • Must be 18 years or older.
  • Ability to provide prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • Knowledge of general cleaning procedures.
  • Strong communication skills, both verbal and written.
  • Capability to work independently and as part of a team.
  • Organizational skills, attention to detail, and multitasking capability.
  • Compliance with state and local regulations for alcohol sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is beneficial.
  • A blend of education and experience providing equivalent knowledge.

Benefits

Aldi offers competitive wages and benefits, including a 401(k) plan, employee assistance program, and national discount program. Eligible employees receive medical, dental, vision insurance, paid leave, disability coverage, and life insurance options.

Join Aldi and be part of a diverse and inclusive workplace with equal opportunities for all. We value diversity and do not discriminate based on any protected characteristic.