Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for enthusiastic individuals to join our team in Grand Rapids as Customer Service Representatives at Avis Budget Group. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by assisting with the return of rental cars. This position offers a competitive salary of $14.25/hour, along with a range of benefits and training opportunities.

Responsibilities

  • Assist customers with the return of rental cars.
  • Meet and greet customers, secure keys, record vehicle details, and provide exceptional customer service.
  • Check vehicles into the computer system accurately.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • Contribute up to $270 as a tax-free benefit for transportation or parking.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma (or equivalent).
  • Valid Driver's License.
  • Basic computer skills (typing, data entry).
  • Effective verbal communication skills.
  • Ability to work outdoors and flexible shifts.
  • 6 months retail customer service experience is a bonus.

About Us

Avis Budget Group is a global leader in mobility solutions, offering a range of transportation options across various brands. With a strong presence in over 180 countries and a rich history spanning 70 years, we are committed to shaping the future of the industry. Join us in our mission and unlock a world of career opportunities within our organization.

Note: Avis Budget Group is an equal opportunity employer. Essential functions and responsibilities of the role may evolve based on business needs.