Customer Support Representative (Inbound Calls Only)

Job Description

Foundever is looking for a dedicated Customer Support Representative to join our team. As a key member of our customer experience division, you will handle inbound service calls, interact with clients through various communication channels, and provide top-notch assistance. This role requires individuals who are problem-solvers, team players, and dedicated to delivering outstanding customer service.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Must be within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site position.
• Strong communication skills and ability to multitask.
• Positive attitude and desire to grow in a stable company.
• Enjoy working both independently and collaboratively.
• Minimum age of 18 with a high school diploma or GED equivalent.
• Successful completion of a background check.

Benefits

Join a renowned company with 35+ years of experience in the customer experience industry. Benefit from paid training, award-winning culture, and a supportive work environment. Your role as a Customer Support Representative is vital in ensuring exceptional customer interactions and building strong relationships.