Customer Support Specialist (Inbound Calls Only) Morristown, TN

  • Foundever
  • Talbott, TN
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking a dedicated Customer Support Specialist for inbound calls in Morristown, TN. As a part of our team, you will play a crucial role in delivering exceptional customer experiences, providing technical support, and handling warranty inquiries through inbound calls, chat, and email communications.

Responsibilities

  • Handle inbound service calls professionally and efficiently.
  • Drive customer satisfaction by effectively resolving issues and providing support.
  • Utilize various systems and tools to navigate customer queries.
  • Participate in ongoing training and skill development programs.

Qualifications

  • Strong communication skills and ability to multitask on screens.
  • Problem-solving skills with a positive attitude.
  • Desire for career advancement within a stable organization.
  • Ability to work both independently and collaboratively.
  • Must reside within 50 miles of Morristown, TN and be 18+ years old.
  • Minimum requirement: High school diploma or GED equivalent.

Benefits

Join an award-winning team with a focus on employee well-being and professional development. Experience a supportive work environment, on-site work, competitive compensation, and comprehensive benefits to enhance your overall quality of life.