- Foundever
- Talbott, TN
- 02-23-2024
Job Description
Foundever is seeking a dedicated Customer Support Specialist for inbound calls in Morristown, TN. As a part of our team, you will play a crucial role in delivering exceptional customer experiences, providing technical support, and handling warranty inquiries through inbound calls, chat, and email communications.
Responsibilities
- Handle inbound service calls professionally and efficiently.
- Drive customer satisfaction by effectively resolving issues and providing support.
- Utilize various systems and tools to navigate customer queries.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask on screens.
- Problem-solving skills with a positive attitude.
- Desire for career advancement within a stable organization.
- Ability to work both independently and collaboratively.
- Must reside within 50 miles of Morristown, TN and be 18+ years old.
- Minimum requirement: High school diploma or GED equivalent.
Benefits
Join an award-winning team with a focus on employee well-being and professional development. Experience a supportive work environment, on-site work, competitive compensation, and comprehensive benefits to enhance your overall quality of life.