- Foundever
- Lost Creek, KY
- 02-23-2024
Job Description
Foundever, a global leader in the customer experience industry, is seeking an Intuit Customer Support Specialist to join their team in Chavies, KY. As a Customer Support Specialist, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide effective solutions. This role offers a fantastic opportunity to be the frontline representative for clients, delivering professional customer service and resolving issues. Join an award-winning company with a commitment to employee well-being and development.
Responsibilities
- Handle inbound service calls to assist customers.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate multiple systems and tools to provide solutions.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of Chavies, KY.
- Strong communication skills and problem-solving abilities.
- Desire to advance within a reputable company.
- Ability to work independently and collaboratively.
- Minimum of 18 years of age and a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
- On-site position promoting client interaction.
- Professional and high-quality customer service role.
- Paid training and benefits prioritizing employee well-being.