Intuit Customer Support Specialist (Chavies, KY)

  • Foundever
  • Lost Creek, KY
  • time-alarm-solid 02-23-2024

Job Description

Foundever, a global leader in the customer experience industry, is seeking an Intuit Customer Support Specialist to join their team in Chavies, KY. As a Customer Support Specialist, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide effective solutions. This role offers a fantastic opportunity to be the frontline representative for clients, delivering professional customer service and resolving issues. Join an award-winning company with a commitment to employee well-being and development.

Responsibilities

  • Handle inbound service calls to assist customers.
  • Drive customer satisfaction through voice, chat, and/or email communications.
  • Navigate multiple systems and tools to provide solutions.
  • Participate in ongoing training and skill development.

Qualifications

  • Must live within 50 miles of Chavies, KY.
  • Strong communication skills and problem-solving abilities.
  • Desire to advance within a reputable company.
  • Ability to work independently and collaboratively.
  • Minimum of 18 years of age and a high school diploma or GED equivalent.
  • Successful completion of a background check.

Benefits

  • On-site position promoting client interaction.
  • Professional and high-quality customer service role.
  • Paid training and benefits prioritizing employee well-being.